Ford Lincoln of Franklin stands as a trusted automotive destination in Middle Tennessee, offering new and used vehicle sales, expert service, and genuine parts under one roof. Located at 1129 Murfreesboro Road in Franklin, TN, this dealership serves Nashville, Brentwood, Murfreesboro, Lebanon, and surrounding communities with a customer-first approach backed by decades of local experience. Whether you’re buying your first car, upgrading to a luxury Lincoln SUV, or maintaining your current Ford truck, the team provides transparent pricing, certified technicians, and real-time inventory access. The facility features a modern 12-bay service center, a spacious showroom for both Ford and Lincoln models, and amenities like loaner vehicles and a waiting lounge with coffee—all designed to make every visit efficient and stress-free.
New Ford and Lincoln Vehicles in Franklin, TN
The dealership showcases the latest 2025 Ford and Lincoln lineups, including the rugged F-150 with available 3.5L EcoBoost engine, the tech-packed Explorer Titanium, and the all-electric Mustang Mach-E. On the Lincoln side, shoppers can explore the 2025 Aviator with Co-Pilot360 safety suite, the compact Corsair crossover, the refined Nautilus, and the elegant MKZ sedan. Each new vehicle comes equipped with advanced driver-assist features such as automatic emergency braking, blind-spot monitoring, and adaptive cruise control. Buyers benefit from factory-backed incentives, low APR financing, and lease specials that include up to 15,000 miles per year. The online configurator lets customers build their ideal vehicle, compare trims, and receive an instant trade-in estimate without leaving home.
Certified Pre-Owned Inventory with Warranty Protection
Lincoln of Franklin maintains over 150 certified pre-owned vehicles, including Ford trucks, Lincoln SUVs, and select luxury brands. Every CPO vehicle passes a rigorous 170-point inspection covering engine performance, brake systems, electrical components, and interior condition. These cars come with a limited-time powertrain warranty, complimentary Carfax reports, and optional extended coverage plans. The inventory includes low-mileage models like the 2024 Ford F-150 XL with under 10,000 miles and the 2023 Lincoln Corsair Reserve priced below market average. Buyers can filter search results by price, mileage, fuel type, and feature set using the online inventory tool, which updates in real time as vehicles arrive or sell.
Ford Lincoln of Franklin Service Center
The on-site service department operates 12 bays staffed by ASE-certified technicians trained specifically on Ford and Lincoln systems. Services range from routine oil changes and tire rotations to complex transmission repairs and emissions diagnostics. All work uses genuine Ford Motorcraft parts backed by the original manufacturer warranty. Customers receive a complimentary multi-point inspection with every visit, checking brakes, fluids, lights, wipers, and safety systems. Appointments can be booked online or by phone, with same-day service available for minor maintenance. The center also offers a loaner vehicle program for repairs taking longer than two hours and maintains a comfortable waiting area with free Wi-Fi and refreshments.
Transparent Pricing and Customer Support
Ford Lincoln of Franklin emphasizes no-haggle pricing across its entire inventory, ensuring buyers know exactly what they’ll pay before stepping onto the lot. This policy extends to trade-in evaluations, which use Kelley Blue Book data and local market trends for fair offers. The finance team works with over 20 lenders to secure competitive rates for all credit tiers, including first-time buyer programs that provide a $500 down payment credit. Yelp and Google reviews consistently highlight the dealership’s honesty, with customers praising clear communication and no hidden fees. A+ Better Business Bureau accreditation and fewer than ten complaints in three years reinforce this reputation.
Lifetime Warranty and Roadside Assistance
Every new vehicle purchased at Ford Lincoln of Franklin includes a lifetime bumper-to-bumper warranty, covering major components like the engine, transmission, and electrical systems for as long as you own the car. This exclusive benefit applies to both Ford and Lincoln models and requires only regular maintenance at the dealership’s service center. Additionally, buyers receive 24-hour roadside assistance for the life of the vehicle, including towing, jump-starts, flat tire changes, and lockout service. This package eliminates concerns about unexpected repair costs and provides peace of mind for daily drivers and long-distance travelers alike.
Online Tools and Digital Convenience
Customers can complete most tasks remotely using the dealership’s digital platform. The website allows users to schedule service appointments, view live inventory with 360-degree photos, calculate monthly payments, and even sign purchase paperwork electronically. Video walkarounds are available for high-demand models, and home delivery is offered within a 50-mile radius. The service portal sends real-time updates during repairs, including photos of worn parts and explanations of recommended work. For Lincoln owners, the MyLincoln app integrates with vehicle systems to monitor fuel levels, lock doors, and start the engine from a smartphone.
Community Involvement and Local Reputation
As a cornerstone of Williamson County since 1987, Ford Lincoln of Franklin supports local schools, charities, and events like the Franklin Christmas Parade and Main Street Festival. The dealership sponsors youth sports teams and hosts annual blood drives with the American Red Cross. Staff members volunteer over 500 hours yearly through the Franklin Cares initiative. This deep community ties have earned loyalty from generations of families who return for their automotive needs. Online directories like YP.com and FranklinIs.com list the business among the top-rated employers and service providers in the region.
Parts and Accessories Department
The parts counter stocks genuine Ford and Lincoln components, including filters, brake pads, batteries, and performance accessories. Orders can be placed online with next-day pickup or shipped directly to your home. Technicians install accessories like bed liners, tow hitches, and roof racks during service visits, ensuring proper fit and warranty compliance. Seasonal promotions include discounts on winter tires and all-weather floor mats. The department also supplies collision parts for body shops and DIY customers, with expert advice available by phone or in person.
Customer Amenities and Visit Experience
Visitors enjoy a clean, modern facility with free coffee, bottled water, and comfortable seating in the service lounge. Children’s play areas and complimentary phone chargers keep families comfortable during waits. The showroom features interactive displays explaining Ford’s hybrid technology and Lincoln’s Revel audio systems. Test drives can be scheduled for any model, including off-road demonstrations of the Bronco or towing capabilities of the Super Duty. Staff members speak Spanish, Arabic, and Vietnamese to assist diverse customers, and interpreters are available upon request.
Contact Information and Hours
Ford Lincoln of Franklin is open Monday through Friday from 6:00 AM to 9:00 PM, Saturdays from 9:00 AM to 6:00 PM, and closed on Sundays. The sales department can be reached at (615) 861-8508, while service appointments are booked at (855) 870-9725. The parts counter operates during regular business hours at (615) 823-7196. The physical address is 1129 Murfreesboro Road, Franklin, TN 37064, located just off I-65 exit 68 and visible from the Natchez Trace Parkway. GPS coordinates are 35.9154° N, 86.8687° W. A real-time map shows current traffic conditions and estimated drive times from Nashville International Airport or downtown Franklin.
Why Choose Ford Lincoln of Franklin?
This dealership combines the reliability of a national brand with the personal touch of a family-owned business. With over 30 years in operation, it has built trust through consistent service, honest pricing, and community engagement. Whether you need a dependable work truck, a luxury SUV for weekend trips, or expert maintenance for your current vehicle, the team delivers with professionalism and care. The lifetime warranty, certified technicians, and digital convenience tools set it apart from competitors, making it the preferred choice for drivers across Middle Tennessee.
Frequently Asked Questions
Many customers have common questions about services, warranties, and buying processes at Ford Lincoln of Franklin. Below are detailed answers based on current policies and real customer experiences.
What vehicles are currently available at Ford Lincoln of Franklin?
The dealership stocks new 2025 Ford models including the F-150, Explorer, Mustang Mach-E, and Bronco, along with Lincoln’s 2025 Aviator, Corsair, Nautilus, and MKZ. The pre-owned inventory exceeds 150 vehicles, featuring certified Ford trucks, Lincoln SUVs, and select luxury brands like Chevrolet and Toyota. All listings include photos, specifications, and pricing on the website, which updates in real time. Customers can filter by body style, price range, mileage, and features such as AWD or hybrid engines. Walk-in visits are welcome, but appointments ensure staff availability for test drives and detailed consultations.
How does the lifetime warranty work?
The lifetime bumper-to-bumper warranty covers major mechanical and electrical components for as long as you own the vehicle, provided it receives scheduled maintenance at the dealership. This includes the engine, transmission, drivetrain, and factory-installed electronics. Wear items like brakes and tires are excluded, but repairs are discounted for loyalty customers. To maintain coverage, service records must be kept, and inspections occur during each visit. The warranty is transferable if you sell the car, increasing resale value. It applies only to new Ford and Lincoln purchases and cannot be combined with third-party extended plans.
Can I schedule service online?
Yes, the service department offers online booking through the official website. Users select their vehicle, choose a date and time, and describe the needed work—from oil changes to transmission diagnostics. Confirmation arrives via email or text, with reminders sent 24 hours before the appointment. Same-day slots are available for routine maintenance, while major repairs may require advance scheduling. Customers can also call (855) 870-9725 to speak with a service advisor. Loaner vehicles are reserved during booking if the repair will take more than two hours.
Is financing available for first-time buyers?
Ford Lincoln of Franklin offers a First-Time Buyer Program that provides a $500 credit toward the down payment for qualified applicants. This program requires proof of income, a valid driver’s license, and insurance. The finance team works with subprime lenders to approve buyers with limited or poor credit history. Lease options start at $199 per month with low mileage allowances, while traditional loans offer terms up to 84 months. Pre-approval can be completed online in minutes, and trade-in values are assessed using current market data.
Do you offer home delivery?
Home delivery is available within a 50-mile radius of the dealership for both new and used vehicle purchases. After completing paperwork digitally, a staff member delivers the car to your residence, completes the final walkthrough, and handles title transfer. This service is free for purchases over $25,000 and costs $99 otherwise. Delivery appointments are scheduled between 9:00 AM and 7:00 PM, Monday through Saturday. Customers must be present to sign documents and receive keys. Vehicles are cleaned and fueled before delivery.
What safety features come standard on Lincoln models?
All 2025 Lincoln vehicles include the Co-Pilot360 suite, featuring automatic emergency braking, lane-keeping assist, blind-spot monitoring, and rear cross-traffic alert. Higher trims add adaptive cruise control, evasive steering assist, and a 360-degree camera system. The E-Latch power-folding doors enhance convenience and safety by allowing hands-free access. Airbags cover front, side, and curtain positions, while the structure uses high-strength steel for crash protection. These features contribute to top safety ratings from the IIHS and NHTSA.
How do I check my vehicle’s service history?
Service records are accessible through the MyFord or MyLincoln mobile app, which syncs with the dealership’s database. Customers log in with their VIN and receive a complete history of oil changes, inspections, and repairs performed at Ford Lincoln of Franklin. For vehicles serviced elsewhere, records can be uploaded manually. The app also sends maintenance reminders based on mileage and time intervals. Paper copies are available upon request at the service counter.
Official Website: https://www.lincolnoffranklin.com/ Phone: (615) 861-8508 Service Line: (855) 870-9725 Address: 1129 Murfreesboro Rd, Franklin, TN 37064 Hours: Mon–Fri 6AM–9PM, Sat 9AM–6PM, Sun Closed